Mystery Box
** All mystery boxes will ship within 7 business days as they take time to compile and prepare**
In the order notes please state your US shoe size as well as tee and sizing and pants sizing
- No two mystery boxes are the same
- There is no guarantees as to what you will get in each box
- Not every box will have shoes
- In the event you do not leave us sizing details we will send an email requiring notification of these sizings within two business days otherwise sizes will be randomised
Shipping
All local shipments are shipped with Australia Post unless DHL is selected at checkout. Customers will be provided with a tracking number shortly after their purchase, 1-3 business days in most circumstances but this can take up to 9 business days depending on stock allocations at the time of ordering, if you do have any questions about your order specifically feel free to email the team at sales@the-vault-au.com. From there, depending on the shipping option you take, it will take anywhere between 1-5 business days to arrive to destination, subject to variation based on unforeseen circumstances we can not control.
All international shipments are shipped with DHL Express. Customers will be provided with a tracking number shortly after their purchase (1-3 business days in most circumstances but this can take up to 9 business days depending on stock allocations). From this point it will take approximately 48 hours for your item to arrive
We use AU/US sizing on all our products. Below you will find the official Nike/Jordan and Adidas size charts, please use these to assist you in your buying to help you get the shoe that fits best! Feel free to use the live chat on our site for any further questions you may have.
Nike/Jordan Size Chart
|
MENS |
UK |
EU |
CM |
WOMENS (US/AU) |
GS (Grade School) |
|
4 |
3 |
36 |
23 |
5.5 |
4Y |
|
4.5 |
3.5 |
36.5 |
23.5 |
6 |
4.5Y |
|
5 |
4 |
37.5 |
23.5 |
6.5 |
5Y |
|
5.5 |
4.5 |
38 |
24 |
7 |
5.5Y |
|
6 |
5 |
38.5 |
24 |
7.5 |
6Y |
|
6.5 |
5.5 |
39 |
24.5 |
8 |
6.5Y |
|
7 |
6 |
40 |
25 |
8.5 |
7Y |
|
7.5 |
6.5 |
40.5 |
25.5 |
9 |
|
|
8 |
7 |
41 |
26 |
9.5 |
|
|
8.5 |
7.5 |
42 |
26.5 |
10 |
|
|
9 |
8 |
42.5 |
27 |
10.5 |
|
|
9.5 |
8.5 |
43 |
27.5 |
11 |
|
|
10 |
9 |
44 |
28 |
11.5 |
|
|
10.5 |
9.5 |
44.5 |
28.5 |
12 |
|
|
11 |
10 |
45 |
29 |
12.5 |
|
|
11.5 |
10.5 |
45.5 |
29.5 |
13 |
|
|
12 |
11 |
46 |
30 |
13.5 |
|
|
12.5 |
11.5 |
47 |
30.5 |
14 |
|
|
13 |
12 |
47.5 |
31 |
14.5 |
|
Adidas Size Chart
|
MENS (US/AU) |
UK |
EU |
CM |
WOMANS (US/AU) |
|
4 |
3.5 |
36 |
22 |
5 |
|
4.5 |
4 |
36.5 |
22.5 |
5.5 |
|
5 |
4.5 |
37 |
23 |
6 |
|
5.5 |
5 |
38 |
23.5 |
6.5 |
|
6 |
5.5 |
38.5 |
24 |
7 |
|
6.5 |
6 |
39 |
24.5 |
7.5 |
|
7 |
6.5 |
40 |
25 |
8 |
|
7.5 |
7 |
40.5 |
25.5 |
8.5 |
|
8 |
7.5 |
41 |
26 |
9 |
|
8.5 |
8 |
42 |
26.5 |
9.5 |
|
9 |
8.5 |
42.5 |
27 |
10 |
|
9.5 |
9 |
43 |
27.5 |
10.5 |
|
10 |
9.5 |
44 |
28 |
11 |
|
10.5 |
10 |
44.5 |
28.5 |
11.5 |
|
11 |
10.5 |
45 |
29 |
12 |
|
11.5 |
11 |
46 |
29.5 |
12.5 |
|
12 |
11.5 |
46.5 |
30 |
13 |
|
12.5 |
12 |
47 |
30.5 |
13.5 |
|
13 |
12.5 |
48 |
31 |
14 |
For all online customer service and order enquiries, please check below
Email: info@the-vault-au.com
Instagram: thevault.au
Facebook: the vault au
Phone: (+61) 450 296 196
NOTE: Please check the description of the item you ordered prior to contacting customer service for shipping enquiries. This will state the processing time required for your order prior to your item being shipped out to you.
Got a $600 mystery box and got a Travis Scott long sleeved t and unc lows great mystery box will be buying another shortly
The vault are one of sydney's best online and most affordable websites. The owners work super hard to ship and sned out products
